LiveChat.me Blog

  • Exporting Chat History

    1 November 2016

    The latest version of Channel.me now includes the option to export your chats to a file which can be opened and edited in Microsoft Excel. The format of the exported file is CSV which stands for Comma Separated file. If you have any problems opening this file and getting the data to show correctly Read more

  • Agent Management

    6 October 2016

    Agent Management The September update of Channel.me now includes the possibility to manage your agents. Only your supervisor agents will have access to this feature. If you do not yet have any supervisor agents, please let support know and we can rectify that. Please note that this is the first… Read more

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